Discover How We Can Help Your Business WIN with IT Help Desk Services?
Live 24x7 Technical Support Keeps Businesses Running Quickly and Efficiently
IBT offers unlimited 24x7 technical support through industry-leading help desk support services. Our live help desk is a core feature in our Support365® managed IT service plans. And, we guarantee when you call our IT Help Desk, you'll be speaking to a live technical consultant within 60 seconds.
IT Help Desk Support:
24x7 coverage capability
Online live support featuring Desktop Streaming technology
Online live support chat capabilities
Team leader and project manager provided
Complete trouble ticket tracking and reporting solution
On-site escalation support available
Branded customer satisfaction (CSAT) surveys
Tiered service levels and custom response requirements available
Look no further, contact us with your requirements for a free quote.
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